Local Delivery for orders within 2 miles from the shop location

Order processing:

1. Time slots: Customers choose the time slot of the delivery.
2. Order Confirmation: Upon placing an order, customers will receive an order confirmation email.
3. Processing Time: Orders are processed and delivered for a selected time slot.

Shipping methods:

1. Delivery completed by the Vape Lounge delivery man

Shipping costs:

• Standard shipping £4.99
• Free standard shipping on orders £25 and over

Tracking:

1. Once the order is shipped, customers will receive a shipping confirmation email.
2. Customers will receive a confirmation email once the delivery is completed.

Domestic shipping (UK)

Order processing:

1. Order Confirmation: Upon placing an order, customers will receive an order confirmation email.
2. Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping methods:

1. Standard Shipping: Delivery within 3-5 business days.

Shipping costs:

• Standard Shipping: £4.99
• Free Standard Shipping on orders over £25

Tracking:

1. Once the order is shipped, customers will receive a shipping confirmation email with a tracking number.
2. Customers can track their orders via the provided link

Additional information:

• Delivery delays: Please note that delivery times may be affected by customs processing, local holidays, and other unforeseen delays.
• Shipping restrictions: We currently do not ship to [list any restricted countries].
• Lost or damaged packages: If a package is lost or damaged during transit, please contact our customer service team within 7 days of the estimated delivery date for assistance.

For any further questions or assistance with shipping, please contact our customer service team at hello@vapelounge.uk.